![Wd my book external hard drive will not power off](https://kumkoniak.com/78.jpg)
![wd my book external hard drive will not power off wd my book external hard drive will not power off](https://aws1.discourse-cdn.com/wd/optimized/3X/c/c/cc963b3e063055779f0459451e975a4caeab2e2b_2_768x1023.jpeg)
I used the free download just to see if it would work and it did.
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I downloaded a free tool called “MiniTool Power Data Recovery” The free download will recovery all the data, BUT it will only be allowed you to save 1GB of this data. To make a long story short here is the solution to recover your data. I did how ever find a solution to recovering my data, now I have read that WD encrypts the data on there drives, which is why the drive/ partition showed up but could not read the data. Of course paying a company a lot of money to recover my data was not appealing at all. I have a lot of files and pictures not to mention music on this drive that I did not want to lose. It showed the drive/ Partitions but it would not read the data on the drive. Sense I am out of warranty anyhow I took the drive out of the case and attached it to my PC, as you would any hard drive. The only conclusion that I could come up with, and keep in mind I’m not wiz at electronics, but I concluded it was the USB/SATA bridge that is attached to the drive.
![wd my book external hard drive will not power off wd my book external hard drive will not power off](https://images.tenorshare.com/topics/windows-care/turn-off-usb-root-hub.jpg)
So, I did a little searching online for possible issues with My Books. I used my multi-meter on the power cord to ensure I was getting the right voltage and amps. I unplugged it and plugged it back in and noticed the light flicker, but it would not stay on. I tried accessing My Book from my PC, no luck. I check the outlet, made sure every thing was plugged in, and it was. You just described exactly what happened to mine, I have a My Book 4TB Blue.
![Wd my book external hard drive will not power off](https://kumkoniak.com/78.jpg)